Now Hiring: Operations Manager

18-Dec-2014

Operations Manager
Confident Captain/Ocean Pros

Overview:
The Operations Manager oversees all aspects of daily operations for US Coast Guard and Royal Yachting Association training programs, including logistics, staffing, quality assurance oversight, subcontractor management, ensuring compliance with internal and external requirements.

Responsibilities:
• Manage day-to-day operations of a fast-paced maritime training facility
• Manage direct reports and the cost-effective operation of all project tasks
• Manage subcontractors that provide services to program
• Manage audits of operations to ensure compliance with training protocol
• Develop and implement operational policies and procedures in collaboration with other key stakeholders
• Establish and maintains effective relationships with clients and other external entities and partners
• Oversee the development and implementation of innovative methodologies to improve service levels and overall operational efficiency
• Manage quality assurance and training programs as well as ensure regulatory compliance
• Develop solutions to issues or complex problems
• Develop performance goals and objectives for staff, and monitor achievement of those goals
• Perform other duties as may be assigned

The Ideal Candidate will Possess the Following Additional Education and Experience:
• Bachelor's Degree or equivalent training
• At least five (5) years' related work experience required, management experience required
• Ability to manage large-scale, multifaceted operations, including on a single or multiple sites
• Strong client management skills
• Entrepreneurial, self-motivated, “can-do” attitude an absolute must
• Excellent organizational, written and verbal communication skills
• Ability to perform comfortably in a fast-paced, deadline-oriented work environment
• Ability to work as a team member as well as independently

To apply for this position:
Please submit a resume with cover letter to captain@confidentcaptain.com
No phone calls. 

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